United Parcel Service or UPS is a well-known name in the field of shipment and logistics. It has its headquarter in Sandy Springs, Georgia. It delivers shipments to more than 200 countries. Its website UPS.com offers one stop solution for all types of shipping, freight and logistics needs.
Visitors to the site are first asked to choose their country location. Then they are ready to use all the features and functions of the website.
The website provides an easy tracking system. A user only needs to enter the shipment code in the text box at the home page and click the “Track” button to find all types of information about the shipped item. Regular and long-term users are advised to register with the company.
This helps them avail many more features and functions of the company without calling customer care desk every time. New users can register while old users can log into their accounts. After logging in, the users can track all their shipments. The company provides 24/7 customer support services through phone, live chat and email.
The online support section can be used to find answers to general queries. This section has an FAQ section. Users can browse by topic as well by entering a question, phrase or keyword in the search text box.
UPS.com provides solutions for specific industry needs. For example, companies operating in healthcare, high-tech or any other industry can choose logistics solutions specific to their requirements. It is easy to ship, track and manage anything shipped through this company.
Once the UPS shipping account has been opened then all types of information related to the shipment can be checked easily. Prospective customers can receive a quote online. The company offers standard shipping rates which makes it easy for businesses to calculate shipping expenses. It helps them bill their customers in advance for shipping charges.
Large companies having lots of shipments or regular shipments can streamline their operations with the help of UPS shipping and logistics solutions. Small businesses can easily manage all their shipping requirements. They can use UPS.com to ship and track their shipments. UPS offers different types of delivery commitments. There are fast services where goods are delivered on the same day or next business day.
The time taken for delivery of goods depends on the distance as well as delivery mode selected by the customer. UPS offers ground as well as air shipments. It offers express critical deliveries. All these services can be ordered and managed through the UPS.com website itself.